Can you provide customized products according to my drawings or samples?
Yes, we offer professional customization services. You can provide drawings, samples or specific requirements (size, specification, material, pattern), and our R&D and production team will customize products to meet your needs.
What materials do you use for your metal products?
We mainly use high-quality materials such as stainless steel (304, 316, 316L), mild steel, galvanized steel and aluminum alloy, which are corrosion-resistant, rust-proof and durable.
How long is the delivery time for my order?
The delivery time depends on the order quantity and product specifications. For standard products, it is 7-15 working days; for customized products, it is 15-30 working days. We will confirm the exact delivery time with you after receiving your order.
What payment terms do you accept?
We accept flexible payment terms, including T/T (30% deposit + 70% before delivery), L/C at sight, Western Union, etc. We can also negotiate the payment terms according to your specific needs.
How do you handle product quality issues after delivery?
We implement strict quality control before delivery. If there are quality issues caused by our factory, please provide photos or videos of the products, and we will provide solutions such as replacement, repair or refund in a timely manner.
Can you track the transportation progress of my goods?
Yes, after the goods are shipped, we will provide you with the tracking number and relevant shipping documents. We will also track the transportation progress in real time and feed back to you until the goods are delivered safely.